Contact

Have a question about your order, our products, or anything else? We'd love to hear from you.

Whether you need help with sizing, shipping, returns, or simply want to get in touch, we're here to help. We aim to respond to all inquiries as quickly as possible.

Customer Support

Email: matsumodeu@gmail.com

We typically reply within 1–2 business days.

Before Contacting Us

To help us assist you faster, please include:

  • Your order number (if applicable)
  • Your full name
  • A brief description of your question or issue
  • Photos, if you're contacting us about a damaged or incorrect item

Business Hours

Monday - Sunday

Always open.

Responses may take a little longer during weekends, holidays, or periods of high demand.

Thank you for choosing MATSU Mode. We appreciate your support and look forward to helping you.